FEEDBACK FROM OUR PATIENTS AND SRVH FRIENDS
Tracy Rexford, Facebook
“So sweet and try alternatives before expensive surgery. Fortunately worked for my cat Miss Lulu after a vicious pit bull attack. Everyone here really cares about our furry family and it shows! Highly recommend!”
Cyndi Davi, Google+
“I just recently moved from Idaho and I have a pug “Rosie” who has a collapsed trachea. She was in distress a few weeks ago and they took her right in at 7:30pm. All the staff were very friendly, helpful, informative, and compassionate. Dr. G took good care of Rosie and I really appreciate their willingness to take on a new patient in Rosie’s time of need! Also, Dr. G’s follow up is exceptional! Thank you, Dr. G & Team!”
Albert Wong, Google+
“We are very satisfied with San Ramon Veterinary Hospital. They do not pressure you for services you deemed not necessary. The are polite and cooperative.”
Victoria Etterer, Google+
“I moved to San Ramon from Colorado with my dog, Hugo, who had previously been diagnosed with a fatal disease. Dr. G was so above and beyond–more above and beyond than any vet I’ve ever dealt with. He loves animals, and it shows. He bent over backwards to help my dog and worked with me financially. He even told me to text him anytime–whether it be a Sunday or the middle of the night–if Hugo took a turn for the worse. Dr. G had great insight with Hugo’s disease and came up with alternatives when my dog’s health inevitably began its final decline in order to give me a few more weeks with him. When it was time for Hugo’s “final” appointment, Dr. G and his staff were so full of warmth and sympathy… As if they were losing their own four-legged friend. I am lucky to have met Dr. G and wouldn’t think of going anywhere else for veterinary care.”
Chris Senti, Google+
“Dr. G and his staff are always friendly, communicate well and listen to our concerns. Our dog and 2 cats are well cared for and we are confident in the care they receive. Surprising even after Lucky was neutered he was happy to see Dr. G and staff.”
Michael Meyer, Google+
“Wonderful staff, great facility. Always caring, send out helpful tips and reminders, not ‘pushy’. They not only remember me (even with infrequent visits) but most importantly, they remember Jack, my Rat Terrier. Although I have moved from the area, I will continue to take Jack to them, very professional, informative, and friendly.”
“My Golden Retriever Dakota just loves this place. He loves the girls that work there and the girls love him.
They give him toys, chewies, and lots of love. But, more importantly, because of their attention to detail and complete thoroughness, they have now caught cancer (yet again) in my dog — very early — from routine inspection, while he was undergoing other treatment.
They have probably saved his life twice now.”
April G., Yelp
“I have had pets all my life, lived all over California and I have never encountered a better place to bring my pets to that San Ramon Veterinarian Hospital. Dr. Goraya is amazing! My dog, Nummie, was having major troubles voiding and it turned out she had a lot of huge bladder stones clogging the pathway.
First I have to start off by saying, when the exam came back and we were informed of the issue, the hospital was closing. Due to the severity of Nummie’s condition, Dr. G said it was imperative that Nummie go through surgery. Because they were closing, I thought he’d have to send us to a specialist, however, he made accommodations and his assistant, Christine, agreed to stay as well to help him. I asked him what were the risks and he assured me that he’s done a ton of these surgeries over the last 20 years and it should only be a couple of hours. Good to hear.
A few hours went by and I got a call from Christine. Apparently, there was a huge stone lodged in Nummie’s ureter and Dr. G had never encountered this before. The stone was not passing and there were some complications. It was to the point that a specialist would have to come in aid with the surgery but he did not give up. He talked to the specialist and she was able to help walk him through this difficult situation. Close to 10:00 PM, Dr. G successfully got the stone to pass back toward the bladder and removed it entirely.
There are no words that can express the amount of gratitude I have toward Dr. G and Christine. They were troopers and they saved my doggie. Thank you SRVH! I would highly recommend them to everyone! Best vet hospital ever and the people genuinely care. For the work and commitment they provide, they are highly competitive in pricing as well. There is no better combination.”
Maddie P., Yelp
“We have received excellent care from Dr. G and his staff! Our dog is quite the ‘fixer upper,’ with multiple health issues that happened all at once. The doctor was able to get us same day appointments (many times within hours notice) and diagnose and treat all conditions and get our dog back to health! She is now on the road to recovery and we couldn’t have done it without SRVH. We live on a tight budget and don’t have the extra thousands to spend at the vet. Dr. G worked with us on costs and gave the same care if he charged us full price. All the staff here is great and you can tell they really love all their patients. I will definitely be back in the future!”
Dee Ann R., Yelp
“Dr. G and the staff are GREAT and very accommodating and so willing to work with you in all aspects of your fur baby’s care. They are so friendly and really put you at ease about diagnosis and treatment plan. They were able to see my Cooper at the last minute just before closing and stayed well after hours to help. Once surgery was decided we were able to get that scheduled immediately for Cooper AND got a dental appointment set for same day for Max. I finally found my permanent Vet Center! Highly recommended!”
Kathryn I., Yelp
“Dr. Goraya is fantastic! He takes the time to answer every question and is very good at explaining the different options for treatment. I’ve had pets for 30+ years, so have worked with many vet hospitals in my life…this one ranks among the best I’ve experienced thus far and I highly recommend them. The prices are reasonable and I never feel like they’re selling me something more than what I need.
The staff is great! Always polite, courteous, empathetic, attentive. thorough, knowledgeable and helpful.
One of the veterinary technicians discovered a cancerous tumor in one of our dogs during a routine exam. Because of her diligence we caught it early, had it removed and are happy to say there’s no other sign of problems at this time. Awesome!!”
David K., Yellow Pages
“All the staff members are professional , courteous and friendly. They are very good about attending to my cat’s needs. Dr. G is one great vet, and is great with our cat, Tizzy. (Tizzy will ask when it’s time to go back to see Dr. G.)”
Terry, Yellow Pages
“My dog Sam can’t wait to come in for a visit! This speaks volumes for the care he has received at San Ramon’s Vet Hospital over the past 10 years. Thank You!”
Shelley, Ramiro & Rio
“Dear Ashley and the rest of the Vet Staff,
Thank you so much for helping us with Rio’s [pet health insurance] claim. You are all wonderful.”